We do not offer refunds. If there is a technical issue caused by our side, we will fix it as per the conditions below. If you faced a problem after the work is done and you wish to raise a request, the steps and policy are as follow:
– You will need to contact us within 7 days of the time of installation completion. Otherwise, the inspection will be considered as a new service and will be subject to the regular service/inspection charge or cost.
– You will need a documentation of the issue and proof that it is caused by our team.
– If both of the above points are true, we will come and inspect the issue, advise
what can be done, and provide a solution.
– If the problem you may have faced requires any extra or additional parts, these will be subject to additional costs. The service is the only thing that will be cost-free for solving a problem caused by our team.
If you have any questions please contact us via email at email@example.com
Please note that any additional services, custom work, or technical support are non-refundable.
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to firstname.lastname@example.org